Below is the key performance indicators of the company for 2016-2017.
| Technical | Unit | 2016 | 2017 |
| Heat supply / (surface heated x Number of degree.days) | kcal/m2/°C | 44 | 90 |
| Commercial | |||
| Amount billed by meter / Amount billed | % | 82% | 81% |
| Amount Collected / Amount billed | % | 99% | 96% |
| Nb of requests treated in less than 15 days / Nb of requests | % | >95% | >95% |
| Nb of complains treated in less than 15 days / Nb of complains | % | >95% | >95% |
| Financial | |||
| Net Debt / EBITDA | MKZT / MKZT | 2,1 | 2,1 |
| DSCR | MKZT / MKZT | Non applicable | Non applicable |
| Organisational | |||
| Number of clients / Number of employees | clients / employee | 41 | 41 |